Trainings

Vehicle check-in dialogue

One person explains something to two other people under the car on a lifting platform.

New: The rear axle control arm for the Volkswagen Group's MQB platform

New: The rear axle control arm for the Volkswagen Group's MQB platform

Dialog acceptance

A professional dialog reception is crucial for transparency, trust and customer satisfaction in the workshop. It enables a direct vehicle inspection together with the customer, in which defects and maintenance requirements are explained clearly.

Our training shows you the advantages of a modern service area. You will learn how the service market has developed and what requirements are placed on a successful dialog reception. You will also learn how service personnel can build customer loyalty through sales promotion and active service and what advertising opportunities are available during the acceptance process.

Contact us

Are you interested in a training course? We look forward to hearing from you.
Portrait of the team leader of the technical training team, Patrick Stüdemann.
Patrick Stüdemann

Head of Technical Training

E-Mail: [email protected]

Contact us

Are you interested in a training course? We look forward to hearing from you.
Portrait of the team leader of the technical training team, Patrick Stüdemann.
Patrick Stüdemann

Head of Technical Training

E-Mail: [email protected]

Person explains something to other people on the lifting platform, in the background you can see the MEYLE articulated play tester on the car.

Training content

  • Importance of and differences in the direct vehicle check-in dialogue
  • Development of the service market
  • Requirements for a successful check-in dialogue
  • Carrying out the vehicle check-in dialogue
  • Requirements for the service personnel
  • Sales promotion and active service
  • Advertising opportunity during vehicle check-in dialogue
Training duration 2 hours
Training location by arrangement
Max. Number of participants none

Further training

Dialog acceptance Dialog acceptance Dialog acceptance Dialog acceptance Dialog acceptance Dialog acceptance

Dialog acceptance Dialog acceptance Dialog acceptance Dialog acceptance Dialog acceptance Dialog acceptance

Learn more